Deal Platform Solutions LLC

Platform strategy.
Built to scale.

Independent consulting at the intersection of enterprise service management and applied AI. ServiceNow architecture, workflow automation, and intelligent systems for government and healthcare.

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Services

Two practices.
One architecture mindset.

Whether you need a ServiceNow implementation done right or an AI strategy that actually holds up in a regulated environment, the work is grounded in the same principle: systems should serve the people using them.

ServiceNow

Enterprise Service Management

Architecture, implementation, and optimization across the ServiceNow platform — from catalog and ITSM to hardware asset management and complex integrations.

  • ITSM, HAM, and CSM implementations
  • Catalog design and workflow automation
  • ServiceNow-to-third-party integrations
  • Platform architecture and governance
  • Script Includes, Flow Designer, and ACL strategy
AI Consulting

Applied AI for Regulated Industries

Private AI deployment and consulting for hospitals, state agencies, and organizations where data privacy, compliance, and control are non-negotiable.

  • Private AI infrastructure planning
  • Workflow automation with AI augmentation
  • State and federal agency readiness
  • Healthcare and government use-case design
  • On-premise deployment strategy

Technical depth.
No middleman.

Deal Platform Solutions is led by Ragan Deal, a Technical Architect with a decade of ServiceNow experience across federal, state, and commercial environments. The work is hands-on — no account managers between you and the person solving your problem.

Prior engagements include large-scale ITSM and HAM implementations, catalog and integration architecture for California state agencies, and ongoing platform strategy work across government and enterprise clients.

CIS-HAM CIS-ITSM CIS-DF CAD CSA ITILv4 CTA
10+
Years ServiceNow
7
Certifications
Fed
State
Sectors Served
VA
Based in Virginia

Contact

Let's talk.

Have a platform challenge, an upcoming engagement, or an AI initiative that needs an architecture perspective? Reach out directly.

Location
Richmond, Virginia